The Home Depot

Retail Salesperson

June 2018 • Omaha, NE

What I liked

Good coworkers, tight knit community of employees, low power distance, open door policy, good hours, hard work

What I wish was different

Management more open to employee suggestions

Advice

It’s a great job if management likes you

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Sales Associate

June 2019 • Miami, FL

What I liked

Management’s attention to detail, coworkers that don’t mind helping you and others, as well as the ability to keep growing

What I wish was different

The way they approach scheduling

Advice

The Home Depot has many benefits to those seeking healthcare and they do an outstanding job of putting associates’ care as priority, especially when facing pressures like homelessness.

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Pro Desk Associate

February 2018 • Greeley, CO

What I liked

It was close and convenient

What I wish was different

I wish they paid more

Advice

Save your money in the summer so you don’t have to work as much during the semester

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Customer Service Representative

June - August 2019 • Mansfield, MA

What I liked

Working customer service means every day is something new, and no two shifts are exactly alike. This job experience is a fantastic opportunity to grow your communication skills, as it is your responsibility to communicate and advocate for the customer and their needs, in person and on the phone.

What I wish was different

I wish the online training was updated to match the new systems currently in use at the service desk.

Advice

Working retail customer service is an experience I believe everyone should do at least once in their lives! I will admit customer service can be frustrating at times, but it was still overall a fun and challenging job experience. If you are looking for an opportunity to improve/grow your communication skills, I highly suggest working a Customer Service position. As a Service Desk employee, in the eyes of the customer, you are the face of the company!

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Sales Associate

May 2021 • Burlington, NJ

What I liked

Flexibility

What I wish was different

Higher pay

Advice

Make sure you’re able to be on your feet for hours

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Flooring Associate

June - August 2019 • Muskegon, MI

What I liked

The people really care to help you learn how to do your job and do it well. Managers were always helpful, being the extra hand I needed when there were customers I was too busy (with other customers) to help.

What I wish was different

You are dropped in your role rather suddenly. There were a few people I worked with who were just put on their own by their third shift, which is just not enough time to be properly trained. The lack of communication between management and lower levels was also fairly common, and created problems at times.

Advice

Do not be afraid to ask questions. You are not going to memorize everything, so don't feel bad about asking for help or looking up the answer.

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User Experience Designer Intern

May 2018 • Atlanta, GA

What I liked

It was and still is an amazing and valuable experience. The summer internship program at Home Depot was challenging yet fun at the same time. Lots of team building events, intern events, collaboration, and a big learning culture. The people you work with are very friendly and want to see you grow. You're placed in projects that actually matter to the company, it's not just busy work.

What I wish was different

If the onboarding process had been a bit more hands on it would have been much better.

Advice

Make connections. Build relationships. I can honestly say that's what got me the farthest. Meet up with random colleagues one on one and chat over coffee to get to know them. You never know, you could be needing their guidance in the future. Also, don't be afraid to take risks. You never fail, you just learn from your mistakes.

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sales associate

April 2019 • Bowling Green, KY

What I liked

I’ve enjoyed the fact that they work with your school schedule. They have been many days where I’ve had to request off for school events (such as out-of-class choir rehearsals, fraternity trips, etc.) and they have been very helpful in giving me hours during the week on days where I am available to work.

What I wish was different

Advice

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Cashier

June 2019 • McHenry, IL

What I liked

The workers and management were awesome

What I wish was different

More hours at times

Advice

Learn and enjoy the people around you!

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Tool Rental Enabler

March 2016 • Rochester, NY

What I liked

The employees I work with

What I wish was different

The amount of time I worked.

Advice

You have to have a thick spine or customers will take advantage of you.

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Cashier Supervisor

July 2015 • Warner Robins, GA

What I liked

The people

What I wish was different

The benefits

Advice

Want to learn how to hold your tongue? Take a job in retail

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Freight team

May - October 2019 • Logan, UT

What I liked

Getting bills

What I wish was different

Work somewhere else

Advice

Work hard

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Talent Acquisition Marketing Intern

May - August 2019 • Atlanta, GA

What I liked

After working in the stores all throughout college, being able to go to THD's corporate headquarters and work on marketing strategies for them was an amazing experience. I loved getting to meet new people every single day, work on a meaningful project (posters I designed are now in stores nationwide!) and explore Atlanta with new friends.

What I wish was different

Advice

Come in every single day ready to live The Home Depot's core values and to work hard. It's going to be an intense 12 weeks, but if you put in the work it will be an amazing experience!

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Flooring Associate

July 2019 • Daly City, CA

What I liked

I enjoy the setting when I get to work everyday. People are coming into the store that I work at to complete the projects they have in mind. They have problems and I am helping them figure out how to solve them. The managers are all welcoming and care about what’s going on in my daily life. Most of the employees enjoy their job just as much, so it makes work fun!

What I wish was different

I wouldn’t wish anything different from The Home Depot. One thing I do wish, is that customers would put items back from where they got it. When I have to return product because someone was too lazy to place it in it correct location, it takes time away from other customers.

Advice

This company is great at working around your schedule if you are working enough hours throughout the week. I started at 27.5 hours per week during the summer, but when school came around, they were able to reduce the amount I work to 20 hrs per week.

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Seasonal

June 2018 • Beaumont, CA

What I liked

The other employees and management were all really welcoming and helpful.

What I wish was different

The way orders are taken at the paint desk. It can a be a bit all over the place sometimes.

Advice

It makes you learn to hustle and prioritize because during rushes sometimes professionals order a lot of product and orders could still be flying in from D.I.Y. customers.

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Customer Service Representative

June 2020 • Nashville, TN

What I liked

Being in customer service has taught me how to remain professional in any situation. I learned a lot about teamwork and how to work different systems on the computer.

What I wish was different

Some of my coworkers did not do their best, despite having worked there longer than me. It took me a while to understand that not everyone has to cater to your feelings as a coworker.

Advice

Embracing difficult challenges and learning things quickly will help you and other coworkers. It is difficult to do your job well if other people constantly hold you back.

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Cashier

July 2018 • Sarasota, FL

What I liked

What I wish was different

Advice

It’s important to be personable, and always be willing to help not only customers but also your fellow co-workers.

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Freight Associate

January - September 2019 • Hollywood, FL

What I liked

I enjoyed the experience of having to meet a wide variety of coworkers and customers. I learned how to properly build team cooperation in the freight department in order to get the job done fast and easy. An example of this can be seen when I take the initiative to assist the other freight associates who are having trouble move some heavy boxes or push a silver cart. Furthermore, I've learned to build patience in the work environment, since sometimes the job may overlap the given amount of time to complete. Outside of placing boxes from trucks onto silver carts for shelving, I managed to build my communication skills and allow customers to have a great experience in the store by directing them to their desired items and giving them recommendations on what is a good item to purchase based on my knowledge of the item.

What I wish was different

A detail within my time working as a freight associate at the Home Depot that I wish was different is if the assistant manager was more understanding towards occasions in which the unloading of the truck is behind schedule. Instead of accusing the freight associates for lacking proper skills to undergo the task, he or she should give more support and understand that not every day is the same routine. Problems can occur, such as low amount of associates or even truck issues. It should be the assistant manager's objective to learn to respectfully cope with those problems, and understand how to actively be supportive with the situations.

Advice

One piece of advice I would share about this experience is that you should be mindful about giving it your all in this job. You must always come to work mentally and physically prepared. Additionally, drink plenty of water while in the job to keep yourself hydrated and sharp.

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